Text Box: Training Program 2012

Non Technical Training  / Qualification Courses

Text Box: Text Box:

Code : V0049F

Participants :

Spare Parts sales personnel

Contents :

· Conducting professional consultancy and sales discussions.

· Service key figures

· Industry, market and competition

· Contract and warranty law in the automotive trade

· Conducting successful complaint and telephone discussions

Duration:

5 Days.

Requirements:

 

Prerequisite:

Qualification program (V0050F) module 1

Subject :

Qualification Program for Parts / Accessories Salespersons Module 2